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I'm available for roles and projects involving IT support, data analysis, observability, technical operations, and UX-informed product work. Whether you need help making systems more reliable, turning operational data into insights, or improving a workflow, I'd love to discuss how I can help.
Services I Offer
IT Systems Support
Troubleshooting software, hardware, network, and business system issues for distributed teams.
Data Analysis & Reporting
Cleaning, analyzing, and visualizing business or sports datasets with practical, stakeholder-friendly recommendations.
Observability Setup
Building lightweight monitoring systems with Docker, Prometheus, Grafana, Alertmanager, Caddy, and Linux.
UX Research & Testing
Using usability testing, A/B testing, and user feedback to improve digital product experiences.
Technical Operations
Supporting go-lives, staff training, documentation, and communication between technical and business teams.
Business Process Support
Mapping workflows, organizing project pipelines, and using data-backed insight to improve operational decisions.